Privacy Policy

Overview

At Alpacalets®, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us online.

Information We Collect

We may collect the following information:

  • Personal information: name, email address, shipping and billing addresses, phone number, and payment details when placing an order.

  • Non-personal information: browser type, device information, and website usage data to help improve our site and user experience.

How We Use Your Information

Your information is used to:

  • Process and fulfill your orders.

  • Send order confirmations, updates, and customer support messages.

  • Improve our website, products, and customer experience.

  • Comply with legal obligations.

We do not sell or rent your personal information to third parties.

Payment Security

All payments are processed securely through trusted third-party payment providers. We never store your credit card information on our servers.

Cookies

Our website may use cookies to personalize your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings if preferred.

Third-Party Services

We may use third-party services (like analytics or shipping providers) that help us operate our business. These partners only have access to the information necessary to perform their functions and are required to keep it confidential.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

You may request to access, correct, or delete your personal data at any time by contacting us at [your email].

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.